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Head of SME Credit at NBC April, 2023

Head of SME Credit at NBC April, 2023 – NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.


Job Summary

– A credit profession acting as credit expert to the relationship team and the conduit to the credit risk function for sanctioning purpose.
– Responsible for developing practical and appropriate credit solutions (i.e. lending structures through understanding of customer’s needs).
– Delivering high quality and consistent credit applications/recommendations.
– Monitor and Control on nominated accounts within designated portfolio (s).
– Maintain data integrity in the CCRS and ensuring financial information are updated on regular basis

Job Description​

Key Accountabilities

Understanding the Credit/Solutions development 30%

  • Assess customer’s business through the analysis of the business and credit risk associated with the provision of the bank’s products and services to the customer
  • Develop high quality credit solutions with the view of providing timely and quality credit decisions.
  • Be the joint contract for credit management purposes for accountants, solicitors and other professionals.
  • Sanctioning of credit applications and or preparation of credit applications for recommendations to the senior sanctions for exposure above personal discretion.

Business Risk Partnership 30%

  • Work in partnership with RMs on new and existing credit applications, providing guidance on credit appetite and consulting with other product partners.
  • Liaise directly with the Head of Credit and or sanctioning office for all credits that are outside own discretion
  • Attend customer meetings with the Relationship manager if credit related issues are to be discussed/need to be resolved.
  • Proactively contribute to embedding agreed change management initiatives in support of process and quality improvements, cost reduction
  • Support and contribute to specific industry focus as determined by the Corporate/Credit teams.
  • Review and sign facility letters and co-ordinate execution of documentation and drawdown of facilities

Portfolio management – Monitoring and Control 30%

  • Responsible for managing financial information produced by customers.
  • Responsible for managing the end to end process for risk reports, challenging relationship managers where control lapses or potential risk has been identified.
  • Monitor and Control quality of portfolio using Condition of sanction triggers where possible. Discussing with sanctioner deteriorating trends and trigger events if they give cause of concern advising the Relationship Manager simultaneously

Teamwork 10%

Outputs to deliver this accountability:

  • Support the Team leaders in delivering effective performance development for individuals within the team.
  • Drive proactive application of Absa guiding Principles both personally and throughout the team and coach and support colleagues within the Team

Experiences & Qualifications Required

  • Proven experience in Credit role at junior management level gained within the bank or at other financial institutions
  • Excellent understand of credit and associated risks
  • Experienced user of CCRS or similar system to analyze, monitor and report on the credit applications
  • Good skills that have been proven in a Business or credit environment at management level.
  • The ACIB professional qualification or equivalent
  • Accreditation on use of CCRS would be an added advantage.

Knowledge & Expertise

  • Internal instruction /procedures including Head office instructions, CCRS
  • Products and services frequently used by customers
  • Knowledge of CCRS.
  • Detailed knowledge of credit techniques
  • Awareness of legislation affecting the Bank and customers having the highest regard for confidentiality

Special work requirements:

  • Analytical and numerate
  • Communication and presentation skills
  • CCRS and IT skills
  • Negotiation skills
  • Interpersonal skills

Most complex decision that can be taken without referral to the manager:

  • Sanctioning of the credit facilities


Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Credit Risk (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Experience in a similar environment at junior specialist level, Openness to change (Meets some of the requirements and would need further development), Reasoning (Meets all of the requirements)


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