Team Lead Enterprise Account Management, Germany

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a service-minded communicator who enjoys solving problems for restaurant partners? Are you detail-oriented and enjoy testing out new ideas? If this sounds like you, then we'd love to chat!

Wolt is a Finnish technology company and we're best known for our food delivery platform. We launched in Germany in the autumn of 2019, and have since been conquering the food delivery scene step by step.

About the role

As a result of Wolt's rapid growth and expansion and the ambitious plans we have for 2026, we need an Enterprise Account Management Team Lead to support the Enterprise Account Management team in Germany.

​​Reporting to the Enterprise Country Lead, the Enterprise Team Lead leads and empowers a group of Enterprise Account Managers managing strategic partnerships with some of the largest national and international restaurant chains in Germany. The team drives the rollout of new brands, grows existing partnerships, and works closely with marketing, product, and operations teams to strengthen our offerings. The role focuses on optimizing partner performance on the platform and driving sustainable revenue growth for our partners.

What you'll be doing

• Develop and manage a team of +5 Enterprise (Key) Account Managers.
• Conduct weekly performance reviews with the team and with their KEY accounts to assess progress against goals
• Support Account Managers in the rollout of new products and service opportunities to deepen partnerships and unlock additional revenue streams (e.g. white-label logistics, advertising)
• Set ambitious yet achievable targets and OKRs to drive long-term growth and success for Wolt in Germany.
• Lead and support contract renegotiations with key brands alongside Account Managers
• Demonstrate hands-on leadership by building strong relationships, negotiating key deals, and driving mutual growth with top partners
• Foster a positive, inclusive work environment that supports individual development and high performance
• Lead by example in terms of demonstrating Wolt values and behaviors.

Our humble expectations

• Proven experience in account management, with a strong track record of driving results and fostering long-term partnerships
• Multiple years of experience successfully managing and leading teams, fostering a collaborative and high-performing culture
• Excellent interpersonal skills with the ability to adapt tone to suit the audience.
• Proficient in analyzing performance metrics and translating insights into actionable strategies.
• Passion for food and developing the best restaurants in town.
• Fluent in German and English

What we offer

• Cool office in the heart of Berlin
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Attractive salary package
• Discounts on Wolt orders
• Various soft drinks, coffee, and fruits in the office
• Weekly (virtual) all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.