IT Specialist (m/w/d) (Part Time or Full Time)

Fotografiska Berlin – the contemporary museum of photography, art, and culture – opened in September of 2023 with a mission to inspire new perspectives and spark conversations through photography and contemporary art. More than a museum, it’s a vibrant cultural space in the heart of the city, where art, creativity, hospitality, and community come together.

As part of the global Fotografiska family — with locations in Stockholm, Shanghai, Tallinn, and soon Oslo - we provide a vibrant platform for creative expression and critical dialogue, making culture accessible and cultivating community in everything we do.

Join our dynamic team as our IT Specialist within our Operations Department, and shape with us a forward-thinking museum experience that captures and expands Berlin's unique energy.

As an IT Specialist at Fotografiska Berlin, you will play a key role in ensuring that technology seamlessly supports our exhibitions, events, and daily operations. Working at the intersection of IT, AV, and a dynamic cultural environment, you will report to the IT / AV Manager of Fotografiska Berlin and create reliable, intuitive systems that enhance both the visitor experience and internal collaboration. This role combines hands-on technical expertise with ownership and a strong service mindset, contributing to a space where technology enables creativity, hospitality, and operational excellence.

Technical Expertise

• Proven hands-on experience supporting professional audiovisual systems in dynamic, live, and guest-facing environments.

• Strong understanding of IT infrastructure, networking, workplace technology, and end-user support.

• Experience with mobile device management solutions such as Microsoft Intune, Apple Business Manager, and Apple device administration across macOS and iOS environments.

• Confident managing the full device lifecycle, including enrollment, configuration, compliance monitoring, maintenance, and troubleshooting.

• Familiarity with cloud-based collaboration platforms and enterprise identity and access management systems.

• Ability to diagnose and resolve technical issues quickly and effectively, particularly in fast-paced, public-facing environments where reliability is critical.

Ownership, Leadership & Collaboration

• Experience taking ownership of a local technical environment or venue, ensuring end-to-end operational stability across AV and IT systems.

• Calm, structured, and solution-oriented approach when making decisions in high-visibility situations.

• Clear communicator who can translate technical topics for non-technical colleagues and stakeholders.

• Strong collaborator who works effectively with both global technology teams and local operational teams to deliver seamless support.

This role requires a service-oriented, dependable professional with a strong attention to detail, who is comfortable operating at both a strategic and hands-on level. The ideal candidate brings a curious and pragmatic mindset, with a clear drive for continuous improvement.

Success in this role is reflected in exhibitions, events, and daily operations in the museum as well as our offices running seamlessly without technical disruption. Colleagues feel confident in the technology and know where to turn for reliable support. AV and IT are perceived as enablers of creativity, hospitality, and operational excellence, while local AV and workplace technology needs are effectively represented and integrated into global technology decisions.