Change Manager - Google Workspace Specialist (m/f/d)

YOUR BRILLIANT FUTURE IN TECH IS NOW

Welcome to the world of Zoi . We build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. As a premier Google Cloud Partner, Zoi is focused on driving real value for Retail and Manufacturing industries by ensuring our innovative Cloud Native, Full Stack, and AI-driven solutions are fully adopted and utilized.

We are expanding our European teams in Stuttgart, Berlin, Cologne (Germany) , Barcelona, Figueras, Sevilla, and Las Palmas (Spain). We are also looking for support at our international location in Ho Chi Minh City.

Just choose your favorite Zoi city! Travel between our locations is possible.

WHAT YOU DO

You are the people's champion who will accelerate the digital transformation of our enterprise customers by ensuring high-impact user adoption of Google Workspace and its integrated AI capabilities.

• Strategize Change: Develop and implement comprehensive, customized change management and adoption strategies (including communications, training, and support) for large-scale Google Workspace implementations and migrations.

• Drive Adoption: Actively identify, analyze, and manage anticipated resistance to change, developing strategies to mitigate disruptions and maximize user engagement across all levels of the organization.

• Educate and Empower: Design and deliver engaging training programs, workshops, and a knowledge base (including user guides and digital assets) to empower users to leverage the full suite of Google Workspace tools.

• Measure Success: Define, track, and report on key adoption metrics and user feedback to continuously assess the effectiveness of change initiatives and refine the approach for lasting impact.

• Be the Bridge: Collaborate seamlessly with Zoi's Project Managers, Cloud Engineers, and technical delivery teams to align the human transition with the technical implementation timeline.

WHO YOU ARE

Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts.

• Change Expertise: Proven experience as an IT Change Manager or Adoption Consultant leading complex technology rollouts, specifically with cloud-based productivity suites.

• Google Workspace Knowledge: Deep, working knowledge of the Google Workspace ecosystem and its features (e.g., Gmail, Chat, Meet, Drive, Docs, Sheets, and new Gen AI capabilities like Gemini).

• Methodology: Strong command of change management methodologies and principles (e.g., ADKAR, Prosci).

• People & Communication Skills: Exceptional emotional intelligence, facilitation, and public speaking skills, with the ability to build consensus and communicate complex technical impacts to diverse enterprise stakeholders.

• Language: Fluent in English and proficient in either Vietnamese (Vietnam), Spanish (for Spain/Mexico) or German (for Germany).

THE PERKS

• GOOD WORK SHOULD BE REWARDED: We offer various bonus models at our company.

• TIME IS WISDOM: 20% of your working time is available for experimenting and education to grow.

• SKILL YOURSELF UP / DEVELOP YOURSELF: We value constant training and development with an individual certification and training plan.

• BE FREE: Thanks to our absolutely flexible working hours and work remotely from any of our locations.

• LEVERAGE AI POWER: Access to cutting-edge AI technologies, to automate tasks, gain insights, and innovate.

• FAMILY COMES FIRST: Rely on our financial support for childcare.

• REFUEL: At our regular free Friday lunch.

Zoi is an equal opportunity employer. We promise to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.