Insight Sales Specialist (German Speaker)

Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.

Running a business shouldn’t mean drowning in financial admin — it should be inspiring and rewarding.

By bringing together leading European fintechs like Shine, Kontist and Tellow, we’ve built a single, intuitive platform combining banking, invoicing, accounting and admin, so entrepreneurs can focus on what really matters.

We’re a multicultural team of 400+ people across France, Germany, Denmark and the Netherlands, united by a shared mission: making self-employment simpler and more human.

Sales at Kontist (by Shine)

We’re building a new Sales function for Kontist in Germany, and this role will be one of the first hires on the ground.

You’ll join our Berlin office, sitting closely with the German Customer Support team and Product. You’ll also collaborate with our experienced French Sales team, who already run a similar setup for Shine.

This is a hands-on, high-impact role focused on one clear mission:

👉 coverting interested sign-ups into active bank customers.

Your Role as an Insight Sales Specialist

You’ll be the human connection between Kontist and freelancers who have shown interest but haven’t completed their account opening yet. Through short, high-volume conversations, you’ll understand their needs, remove blockers, and help them take the final step.

You’ll be responsible for:

• Calling and engaging leads who started but didn’t complete their Kontist account signup

• Converting warm leads into active bank customers through focused conversations

• Clearly explaining Kontist’s value proposition and set-up

• Handling a high volume of daily calls and follow-ups

• Collaborating closely with German Customer Support and Product teams to resolve blockers

• Sharing insights and feedback to continuously improve sales flows

• Tracking and analysing your own performance and conversion rates to keep improving

• Actively contributing to building sales knowledge, processes and best practices from scratch

Most written communication is automated , so this role is primarily phone-based.

Location & Setup

• Berlin office-based role, with regular in-office presence (3 days per week)

• You’ll sit close to the German CS team (4–5 people in the office, others remote)

• Full-time position

About You

We hope that you’re a proactive, self-starting communicator who enjoys talking to lot’s of people on the daily

You bring:

• Native-level German (must-have) and fluent English

• 2–3 years of experience in a customer-facing role (Sales, Inside Sales, BDR, or similar)

• Comfort with high call volumes and complex products

• Confidence to independently manage your day and priorities

• Strong communication skills, you build trust quickly and explain complex topics simply

• Maturity and ownership: you know when to push, when to ask, and when to escalate

• Curiosity and willingness to learn a complex product (banking, payments, transfers)

Nice to have (not mandatory)

• Experience in Fintech, SaaS, or B2B banking

• Previous exposure to startups or scale-ups

• Interest in how financial products work behind the scenes

Your education background is not a deciding factor.

✨ What we offer

• A great office with top-notch gear, chill areas, Friday bars, and games

• A lively workplace focused on personal growth and development

• A diverse and inclusive environment

• Freedom to make things happen in a results-driven, supportive culture

• Fun company events and our legendary annual Winter Party

• Snacks, sodas, juices, coffee

• Flexibility to work from any of our office hubs

• Hybrid work model: 3 days onsite per week

What You’ll Achieve

After 1 months

• Confidently handling calls independently

• Understanding Kontist’s product, flows and common objections

• Actively contributing to improved conversion rates

After 4 months

• Consistently improving signup-to-account-opening conversion

• Acting as a key feedback loop between Sales, CS and Product

After 1 year

• Being a core contributor to Kontist’s German sales motion

• Helping shape how sales works as the team grows

💚 What’s In It For You?

• High impact: be one of the first hires in a brand-new Sales setup for Germany

• Autonomy & trust: lots of ownership

• Learning curve: deep exposure to fintech, banking and product teams

• Growth potential: the role will evolve as we learn what works

• International, mission-driven environment with real influence

Equal Opportunity Employer

We believe in equal opportunity and consider all applicants regardless of gender, sexual orientation, ethnicity, religion, disability, or background.

Our Recruitment Process

1️⃣ 30-minute screening call with the HM

2️⃣ 1-hour online interview with Marion Gurtekin (Head of Sales FR) & Valentine (team member)

3️⃣ On-site interview with Product stakeholders (Berlin)

4️⃣ 30-minute PTP personality assessment feedback with HM and TA (online)

5️⃣ Offer 🎉