Senior Backend Engineer - Claims (m/f/d)

Our team is growing, and we’re looking for a versatile Senior Backend Engineer - Claims (m/f/d) to join our cross-functional Claims Squad. As an InsurTech provider, the claims settlement process sits at the heart of our customer experience. This role is located in a strategically critical team: you will help build the technical foundation that makes claims processing fast, transparent, and delightful for customers and internal stakeholders alike. You will design and build solutions involving APIs, backend logic and AI-augmented processing, ensuring that our architecture and code base supports the product and company goals in a sustainable fashion. Success in this role requires a high level of ownership across the entire software delivery lifecycle, the ability to transform intricate business logic into scalable and performant code, and a solid understanding of distributed systems. The best candidates blend software craftsmanship, experience delivering AI-augmented solutions and a cloud-native mindset, and take their motivation from using technology to create an amazing customer experience.

Responsibilities:

• Build a solid and scalable claims automation architecture aligned with long-term business and product goals, involving backend logic, AI components and cloud infrastructure.

• Acquire a deep understanding of the claims business domain and map it into maintainable code and systems that are easy to evolve.

• Identify code that requires renewal and help your team transform systems running under high utilization.

• Provide technical guidance and help raise the bar for engineering quality within the squad.

• Support your team to maintain high system reliability and performance, fostering a “you build it, you run it” mindset grounded in end-to-end ownership.

• Ensure the systems of your team meet security and compliance requirements by promoting security as a first-class citizen.

• Influence your team’s software delivery practices, improving tooling and automation to increase team productivity.

• Collaborate closely with Product, Design and stakeholders of your team to ensure solutions are aligned with business and customer needs.

Requirements

About you:

• You care deeply about all aspects of software engineering and are used to create coherent solutions across the whole tech stack.
• You are enthusiastic about technology and utilizing it to improve the experience of customers.
• You’re drawn to complex domains and love building software that is semantically rich yet easy to understand.
• You take end-to-end ownership of your work and are subscribed to a mindset of quality and continuous improvement.
• You are a strong team player with a proactive yet humble approach to your co-workers.

Essentials:

• 4+ years of experience as a software engineer, with a focus on web application backends.
• Strong analytical and architectural skills applied to complex, domain-driven systems.
• Solid understanding of distributed systems and software design best practices.
• Experience evolving technical foundations in a fast-growing environment.
• Hands-on experience building applications on public cloud platforms (AWS preferred).
• Excellent domain modeling and relational database design skills.
• Experience designing and operating asynchronous processing systems.
• Experience designing, evolving, and maintaining RESTful APIs.
• Proficiency in more than one programming language, ideally including Ruby.
• Experience working with Ruby on Rails or the willingness to quickly ramp up.
• Proven ownership of production systems, including observability, incident response, post-mortems, and continuous improvement.
• Experience working in agile, cross-functional teams together with product, frontend, and quality engineering.
• Clear and effective verbal and written communication skills.

Extra:

Experience with integrating AI into customer-facing production systems.

Experience building products in the context of insurance, banking or logistics.

Experience in process automation architecture.

Benefits

Why getolo?

🌴 Salary & Vacation

• Attractive fixed salary
• Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.

🧑‍💻 Mobility & Flexibility

• Choose between a free Swapfiets bike, a BVG ticket (“Umweltticket”) or a “Deutschlandticket” subsidized by us
• Work hybrid - from your home office or in our office in Berlin-Mitte
• Work abroad in the EU for up to 60 days

🧘 Health

• Benefit from free coaching sessions with nilo.health, our mental health tool
• Test our products yourself! Choose between dentolo, petolo or vitolo

📚 Development

• Learning Budget starting from 750 € per year
• Regular (360 degree) feedback

🧬 Values

• Our values are not buzzwords, but actions that are a part of our individual and collective DNA:
• #fast: We simplify, move with urgency, and focus on outcomes.
• #brave: We take bold decisions, challenge the status quo, and act with conviction.
• #accountable: We deliver end-to-end, reduce dependencies, and own our decisions.
• #caring: We treat each other with respect, build trust, and create an environment where everyone can thrive.

🙌 And much more…

• Legendary summer and winter parties
• Regular team events
• Many discounts on the corporate Benefits Platform
• Two Community Days per calendar year
• Pet friendly office

Sounds like the perfect job for you? We look forward to receiving your application and getting to know you!

About getolo

Founded in 2015, getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental, pet health and liability, as well as health add-on coverage. Under the brands dentolo, petolo, and vitolo, we serve over 200,000 customers in Germany, providing digital and hassle-free protection that seamlessly integrates into their daily lives.
We believe that prevention is always better than cure—which is why we focus on preventive care, customer-centric service, and financial security to protect our customers and their loved ones from unexpected costs. Thanks to the close collaboration of our team of market specialists and insurance experts, we continuously monitor industry developments to offer practical solutions for current challenges.
getolo's company culture is built on collaboration, innovation, and agility—always with a strong focus on the needs of our customers. With a team of around 200 employees, getolo is led by Daniel Gadea (CEO) and Laura Wulff (CGO). getolo is a partner of DA Direkt and part of the Zurich Group Germany.

getolo is an equal opportunity and diversity employer. We strive to create a friendly, safe, and welcoming environment for all our team members, regardless of ethnicity, gender, gender identity and expression, sexual orientation, limitations and talents of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).

When you apply, we focus solely on your experience and motivation. You decide what additional information you want to disclose (photo, marital status, religion, gender, nationality, etc.). We value and treat all applications equally.

Contact:

getolo Recruiting Team