Head of Business Performance (CEO Office)

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Team

This is a brand-new function at Shine — and you'll be the first person to build it. Reporting directly into the CEO's office, you'll create the system senior leaders use to set KPIs, review business performance, and make decisions — then make sure it actually gets used. This isn't a framework-on-a-slide exercise: you'll design it, implement it, and run it, and you'll build the team around it as we scale.

You'll start by building and leading a small team, initially a group of AI engineers, as we invest in the tooling and automation that makes this function scale beyond dashboards and decks.

Your Role

• Design and build Shine's first company-wide performance system: a KPI framework with a clear line from strategic goals down to team-level metrics, and the playbook leaders use to run it.

• Build and evolve the team over time as the function grows.

• Implement it, not just design it — select and roll out the tooling, get leadership buy-in, and embed it into how the company actually operates.

• Establish and run a recurring business performance review cadence with senior leadership (weekly/monthly/quarterly), owning the executive dashboards and reporting that come with it.

• Own KPI governance across the business: define what makes a good metric, challenge ones that don't hold up, and keep definitions consistent across teams.

• Build and lead a small team, starting with a group of AI engineers, to automate and scale the performance system as it matures.

• Act as a hands-on change agent — coach senior leaders on using data to run their businesses, and shift how performance is talked about and acted on day to day.

• Report directly to the CEO's office and work closely with Finance, Data, and business unit leaders company-wide.

About you

• You've worked in a top-tier tech, strategy consulting, or investment banking environment, and you know what "excellence" looks like when it comes to performance frameworks, KPI design, and executive reporting.

• Critically, you've gone beyond advising: you've personally implemented a performance system inside a company — rolled it out, driven adoption, and kept it running, not just handed over a deck.

• You're comfortable with performance and reporting tools (e.g. BI/dashboarding platforms like Power BI or Tableau, OKR/KPI platforms like Quantive or Workboard) and know how to pick the right tool for the job rather than defaulting to what you know.

• You have real zero-to-one experience — you're energized by building something from nothing, not just optimizing what already exists.

• You have strong entrepreneurial instincts: comfortable with ambiguity, biased to action, and able to build structure without over-engineering it too early.

• You have the gravitas and communication skills to influence senior leaders and hold them accountable, without formal authority over their P&Ls.

• You have some experience building or leading a small team, and you're excited to grow one — including working alongside technical talent like AI engineers.

• You're fluent in English; and another European language is a plus.

Equal Opportunity Employer

We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc. as per applicable law.