DevOps Engineer (m/f/d) Digital Health

About this position

"Your help is hard to put into words, because you offer a service that you would think only millionaires get! If I could, I would give you 13 out of 10 points."

- Heidrun, 74 years

(for learning more on her case, please read until the end)

Who is the right doctor or the right clinic for my situation? Who has the most experience with my condition? The choice of the right doctor has a significant impact on the success of the treatment.

From experience, we know that internet research on the quality of doctors and clinics is time-consuming and frustrating for lay people. Targeted marketing is hardly distinguishable from actual competence and quality. With BetterDoc, the patient has access to crucial information: we find the best possible doctor for the personal situation based on reliable data.

Our team

We are building a product that helps patients get the best possible health outcome for their situation. We are proud to trust our people instead of controlling them. We value curiosity and learning - to support this, we offer dedicated time for personal development and growth, every Friday.

We depend on self-motivation. We offer a lot and count on you to grab what you need.

You take responsibility in changing the way healthcare works in Europe and beyond. With your work you help 1 Mio people in 2028 to get the best possible health outcome through the right doctors or clinics. You leverage technology to enable our engineering teams and users.

Your mission

• Collaborate closely with product and engineering teams to deploy, operate, and scale applications (Ruby, Elixir, Node.js, Python) in a secure, reliable, and efficient manner.
• Maintain and optimize Kubernetes clusters, ensuring high availability and performance.
• Use Helm to manage Kubernetes applications, including writing and maintaining custom Helm charts.
• Automate infrastructure provisioning and operational tasks using Infrastructure as Code (e.g., Terraform).
• Implement, maintain, and improve CI/CD pipelines (e.g., GitHub Actions) to enable rapid and safe delivery of features.
• Monitor, troubleshoot, and optimize cloud infrastructure (primarily AWS), focusing on cost, security, and observability.
• Embed privacy and security best practices into infrastructure and processes, supporting industry compliance requirements.
• Integrate telemetry and observability tools (e.g., Grafana) to ensure platform reliability and effective incident response.
• Document infrastructure, operational processes, and compliance workflows.
• Participate in regular team rituals and contribute to a culture of learning and continuous improvement, including dedicated time for personal development every Friday

Your profile

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 4 - 6 years of experience in DevOps, platform engineering, or related roles.
• Strong hands-on experience with Kubernetes: deploying, maintaining, and troubleshooting clusters in production environments.
• Proficiency with Helm, including writing and customizing Helm charts for application deployment.
• Experience with AWS cloud infrastructure, including common services (EC2, S3, IAM, etc.).
• Familiarity with Infrastructure as Code tools (Terraform and Terragrunt).
• Practical experience with CI/CD pipelines and GitOps workflows.
• Good knowledge of Linux system administration and scripting (e.g., Bash).
• Familiarity with containerization, networking, and security best practices.
• Experience with monitoring and observability tools (e.g., Grafana, Prometheus).
• Comfortable working in an agile environment and collaborating across teams.
• Self-motivated, eager to learn, and passionate about delivering value through technology.
• Bonus: Experience with Python, Ruby, or JavaScript; exposure to event-driven architectures; interest in healthcare technology.

At BetterDoc, you will work to deliver value, not to implement a feature. We value curiosity, the will to learn and the drive to deliver great software. We look for people that want to see their influence on what was created and who are proud of their craft. Your place of work is in or within reasonable distance of Cologne to allow you to work closely with our management team even if most of the work is remote.

Please be aware that if you do not live in a country belonging to the European Union or you are not planning to move to the EU, we cannot follow up on your application.

What BetterDoc offers you

• An interesting and challenging role with excellent development prospects and creative opportunities
• Room for creativity and personal development
• “Innovation Fridays” to learn, explore and share innovative ideas.
• The opportunity to elevate the topic of "Quality in Medicine" to a unique level in Europe and help millions of people with your work
• A motivated and high-profile team (Engineers, Medical Experts, Data Analysts and Scientists, Product Designers, etc.)
• Flexible working hours & remote work
• International work atmosphere
• "Deutschland-Ticket" for local transport with a subsidy from BetterDoc
• Latest hardware (Macbook Pro)
• Contribution to the Urban Sports Club
• Company pension plan (bAV) with a 30% employer contribution
• Additional flexibility through workations within the EU
• ... And last but not least – helping people like Heidrun:

The senior citizen has been experiencing leg and foot pain while walking for several years. Her previous doctor diagnosed peripheral arterial occlusive disease in both legs. The patient underwent surgery to insert stents, but only achieved slight improvement.

Unhappy with the results of the operation and her overall health situation, the 74-year-old sought the expertise recommended by BetterDoc. The specialist thoroughly examines the senior citizen and suggests that circulatory problems may be due to a narrowing of an abdominal artery. Consequently, he refers her to a hospital for further investigation. An angiography is conducted, confirming the specialist's suspicions: the patient indeed has a severe narrowing of an abdominal artery, causing the pain in her legs.

This issue can be addressed through surgery, offering a causal treatment for the patient's pain.