Marketing Technology Manager - CRM & Fundraising Platforms

in Bonn or Berlin

The position is to be filled as soon as possible, with a contract duration of two years. At the end of the initial two-year contractual period, there are good prospects for conversion of the contract from a fixed-term to an open-ended employment contract. Employment location will be Bonn or Berlin, Germany.

Digital tools play a key role in how we connect with our supporters and drive our fundraising efforts. At Welthungerhilfe, we are currently modernizing our CRM landscape to better support our teams and strengthen our digital fundraising capabilities. Alongside our existing SAP-based solution, we are introducing cloud-based platforms such as Dymatrix DynaCampaign.

In this role, your main focus will be on shaping and implementing our future marketing and fundraising technology landscape. You will play an active role in our CRM transformation project, helping to introduce new platforms, improve system integration, and streamline how our teams work with donor and campaign data. While you will also ensure the stability of our existing systems, the role is primarily focused on project work, system development, and the rollout of new tools and processes.

You will work closely with colleagues from marketing, fundraising, finance, IT, and external partners to build a modern, well-integrated CRM ecosystem that supports effective and data-driven fundraising.

Your responsibilities

• Contribute to the implementation and rollout of our new marketing technology platforms, particularly Dymatrix DynaCampaign, as part of Welthungerhilfe’s CRM transformation project
• Work with colleagues from marketing, fundraising, finance, and IT to translate business needs into practical system solutions and improvements
• Help shape and further develop our CRM and fundraising technology landscape, ensuring that tools such as MFPlus, DynaCampaign, and Inxmail work well together
• Coordinate with external service providers supporting the implementation, integration, and development of our CRM and campaign management systems
• Identify opportunities to streamline processes and reduce manual work through improved system setup and automation
• Support the reliable operation and continuous improvement of our core CRM systems
• Document system changes and support colleagues in using the platforms effectively through guidance and training

Your profile

• A background in areas such as Business Informatics, Information Systems, Marketing, Business Administration, or comparable practical experience working with CRM or marketing technology platforms
• Initial professional experience (around 1–3 years) working with CRM systems, marketing technology, digital platforms, or similar environments
• Familiarity with tools such as MFPlus, DynaCampaign, Salesforce, SAP, or comparable CRM or campaign management systems
• Interest in how digital platforms support fundraising, donor engagement, and campaign management
• Motivation to grow your CRM expertise, especially in DynaCamapaign, and to become a subject expert for our legacy system MFPlus
• You recognize the growing value of data in your field and strive to make evidence-based decisions
• Ability to work with both technical and non-technical colleagues and translate business needs into practical system solutions
• A structured and proactive working style, with curiosity for improving systems and processes
• Fluency in German and English (B2 or higher)

What we offer

• Fair Compensation: A fair and equal remuneration based on a transparent salary scale.
• Work-Life Balance: Enjoy flexible working arrangements to support a balanced lifestyle.
• Modern & Agile Work Environment: Be part of a forward thinking organization that fully embraces digitalization and innovation across all areas.
• Personal & Professional Growth: Access diverse learning and development opportunities to advance your career.
• Team: Join our dedicated and diverse teams, where passion, expertise, and joy come together to create a better world. 

In addition, Welthungerhilfe offers numerous other benefits, which are listed under .

Your contact person is Peter Doerr. Welthungerhilfe is committed to fighting terrorism in all its activities. Accordingly, any applicant who is offered employment will be screened against lists of known and suspected terrorists.

* Welthungerhilfe values diversity and ensures an inclusive, non-discriminatory working environment. We welcome applications from suitably qualified people from all sections of the community.