Facility Manager / Workplace Ops Manager

N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
About the opportunity As our Workplace Ops Manager who will be responsible for overseeing all aspects of facility management across our +25k sqm of office space throughout Europe. This role includes Health, Safety, and Environmental (HSE) responsibilities. You will be adept at managing preventative maintenance and repair tickets, as well as development projects for a 18k sqm leased HQ facility and in 6 field offices ranging from 500 and 5000 sqm. You will play a critical role in ensuring regulatory compliance, enhancing operational efficiency, and fostering a safe, high-performing work environment for all employees. In this role, you will: Facility Management: Oversee the maintenance and operation of all company facilities, ensuring they are safe, functional, and meet regulatory standards as well as staff expectations. Manage facility budgets, including forecasting and cost control. Coordinate and supervise vendors and contractors for facility services, including maintenance, repairs and cleaning. Develop and implement preventive maintenance programs to enhance facility longevity and efficiency. Ensure all facilities are compliant with local regulations and company policies. Lead facility-related projects, including renovations, relocations and space planning. Monitor and manage energy usage and sustainability initiatives to reduce the company's carbon footprint. Manage suppliers effectively, running sourcing processes where needed to ensure value for money. Health, Safety, and Environmental (HSE) Management: Develop, implement, and maintain HSE policies and procedures to ensure a safe and healthy work environment. Conduct regular risk assessments and safety audits to identify potential hazards and implement corrective actions. Ensure compliance with all local, regional, and international HSE regulations. Coordinate HSE training programs for employees and contractors. Investigate accidents and incidents, and implement measures to prevent recurrence. Maintain accurate records of HSE-related incidents, inspections, and training. Promote a culture of safety and environmental awareness throughout the organization.
Minimum of 3 to 5 years of experience in facility management, including multi-site responsibility. Degree in FM or Engineering, or a related field, is preferred. Proven experience in HSE management. Strong knowledge of building systems, maintenance management, and operational efficiency. Excellent project management and organisational skills. Ability to manage budgets and optimise costs. Strong leadership and communication skills. Proficiency in facility management software and tools. Fluency in English and German is required; additional European languages are a plus. Relevant certifications in facility management (e.g., IFMA, BIFM) are highly desirable. Strategic thinking and problem-solving ability. Attention to detail and a proactive approach. Strong interpersonal and negotiation skills. Commitment to continuous improvement and professional development.
Accelerate your career growth by joining one of Europe's most talked about disruptors . Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members. Additional day of annual leave for each year of service. A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. A relocation package with visa support for those who need it. Equal Opportunities: We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination.