Senior Global Clinic Partnership Manager (m/f/x)
Who We Are
We are Progyny Global , part of the Progyny, Inc. family, we're on a mission to make fertility, pregnancy, and family-forming care accessible worldwide.
By combining world-class clinical expertise with innovative technology, we deliver inclusive, culturally competent support that helps individuals and families navigate some of life's most important journeys.
With Progyny's support and global reach, we're expanding access to care and breaking down barriers so that more people can build the families they want, wherever they are in the world.
About the Role
We are looking for a passionate Senior Clinic Partnership Manager who is excited about building and maintaining strong partnerships with clinics in a dynamic, international environment.
In this role, you will be responsible for expanding and managing our global clinic network, ensuring high standards of care, compliance, and operational excellence. As the primary point of contact for clinic partners, you will oversee relationship management, performance monitoring, and adherence to service standards. You will also collaborate closely with cross-functional teams in Germany and the U.S. to align clinic partnerships with business objectives and continuously enhance the member experience.
Tasks
Partnership Development & Account Management
- Lead the development and execution of Progyny’s global clinic partnership strategy.
- Proactively identify, acquire, and cultivate strategic clinic partnerships to strengthen our member offering and expand our footprint in key markets.
- Serve as the primary point of contact for clinic partners, building and maintaining long-term, trust-based relationships with clinic leadership.
- Drive partner engagement through regular check-ins, business reviews, and strategic planning discussions.
Performance & Analytics
- Monitor and analyze clinic performance, translating data-driven insights into actionable recommendations.
- Regularly report performance results and strategic insights to key internal stakeholders.
- Continuously optimize partnership strategies to drive sustainable growth, quality improvements, and value creation.
- Partner with clinics to enhance operational efficiency and improve the patient/member experience.
Compliance & Quality Oversight
- Ensure clinic partners consistently meet Progyny’s standards for clinical quality, compliance, and service delivery.
- Support alignment with global regulatory, privacy, and data protection requirements.
- Promote and share best practices across the clinic network to drive continuous improvement.
Requirements
Must-Have Qualifications
- 5+ years of experience in Account Management, Business Development, Partnerships, or Sales.
- Strong analytical and problem-solving skills with the ability to interpret and communicate performance data.
- Excellent communication, relationship-building, and stakeholder management skills.
- Experience working cross-functionally in fast-paced, dynamic environments.
- Familiarity with CRM systems and data management tools.
- Excellent written and verbal communication skills in English.
Nice-to-Have Qualifications
- Experience in healthcare, femtech, clinic operations, or employer-sponsored benefits.
- Scientific, healthcare, or medical background.
- Experience managing international partnerships across multiple markets.
Benefits
- Competitive Base Salary : From €65,000 - 75,000 a year
- Bonus Program & Company Equity : Bonuses and ownership opportunities to share in Progyny’s success.
- Fertility & Family-Building Benefits : Access to the Progyny Global Platform with a €5,000 benefits budget.
- Mental Health Support : 1:1 psychologist 8 sessions and wellness tools via Spring Health.
- Sustainable Mobility Benefit : Choice between a Dance e-bike subscription or a BVG public transport ticket.
- Urban Sports Club Discount : Access to discounted fitness and wellness activities.
- Paid Leave : 30 days of paid leave per year.
- Hybrid Work : Work from home up to two days per week.
- ✈️ Remote Work : Up to 8 weeks of remote work per year.
- ️ Weekly Team Lunches : Team lunch every Thursday.
- Dog Friendly office: Bring your dog to work.
We believe in equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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