Food & Drink Manager (m/f/*) at Hilton Berlin

Apply Now If You Are a Passionate Host!

If you love stepping onto the stage each day with a strong, experienced team to deliver outstanding service to guests from around the world, bring our quality promises to life, and create memorable experiences—then we want to hear from you!

Hilton has been one of the most consistently successful companies for over 100 years and a true pioneer in the hospitality industry.

We’re ready to write the next chapter of our story—and we want you to be part of it!

To achieve this, we’re looking for individuals with a high level of professionalism and dedication.

Hospitality is one of the most exciting and diverse industries out there.

Showcase and share your passion and talent, express your individuality, and grow with us as part of the Hilton family!n

Your Responsibilities:

• Monitor and analyse the quality of products and services, guest satisfaction, sales performance, operating costs, hygiene regulations, cleanliness, workplace safety, productivity, and creativity.
• Practical and consistent implementation of departmental and company goals.
• Supervise service processes to ensure the highest levels of guest satisfaction and quality standards.
• Contribute to the development of F&B marketing concepts and ensure their smooth implementation across all F&B outlets.
• Implement concepts for our renovated restaurant "Beletage" and future restaurant plans.
• Conduct quality training for the entire F&B team.
• Oversee staffing plans for each F&B outlet and actively support service operations during peak business periods.
• Plan and manage the deployment of external staff.
• Prepare, implement, and monitor sales-promoting initiatives across all F&B outlets.
• Calculate and set prices for beverage menus, F&B packages, and special offers.
• Train, develop, and support employees in the F&B outlets.
• Independently lead the F&B service team and report directly to the Director of Operations.

What we are expecting from you:

• Completed, solid training in the hotel or gastronomy industry.
• Several years of professional experience in a similar or equivalent position.
• Initial leadership experience is required.
• Flexibility, independence, resilience, and ability to work under pressure.
• Strong interpersonal skills, confident demeanour, and assertiveness.
• Excellent German and English skills; additional languages are a plus.
• Excellent verbal and written communication skills.
• Well-groomed appearance.

What we do offer:

• Promotion of teamwork and strong employee cohesion.
• Access to Hilton Worldwide University with thousands of free learning opportunities, regular training, and development programs.
• Performance-based and industry-standard compensation, plus vacation entitlement according to the collective agreement.
• Work attire provided and cleaned.
• Worldwide accommodation opportunities at Hilton Hotels (at employee rates so attractive we’d rather not mention them here).
• Great employee discounts in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, tech, mobile services, etc.
• Comprehensive welcome program and company onboarding.
• Good meals at low cost in the in-house team restaurant.