Director of GM&E Sales (m/f/*) at Hilton Berlin

If you are a passionate host who loves stepping onto the stage every day with a strong, experienced team to deliver outstanding service to guests from all over the world, uphold our quality promises, and create unforgettable experiences and lasting memories, then you belong with us.

Hilton has been one of the most consistent and successful companies for over 100 years and is a true pioneer in hospitality.
We want to keep making history!

To achieve this, a high level of professionalism is essential.
Hospitality is one of the most exciting and diverse industries.

Showcase and share your passion and skills, embrace your individuality, become part of our Hilton family, and grow with us!

Your Responsibilities

• Responsible for developing market segments and acquiring new customer relationships, as well as maintaining and expanding existing relationships with corporate and private clients.
• Consistently strives to maximize revenue and foster relationships through effective negotiation of services and cost control.
• Oversees the proper preparation and execution of contracts, orders, customer relations, menus, memos, costs, files, etc.
• Organizes and conducts staff meetings to coordinate successful events.
• Develops business plans, budgets, revenue targets, and forecasts for room rentals and prepares reports to monitor progress.
• Participates in meetings to ensure communication between departments and to guarantee customer needs are met.
• Meets with key clients and ensures other customers are informed about the success of events.
• Conducts property tours for prospective clients, owners, and new managers.
• Attends staff and other hotel meetings.

What We Are Looking For

A Director of Groups, Meetings & Event Sales who represents our Hilton brand, works in the best interest of our guests, and collaborates effectively with other team members. To succeed in this role, you should demonstrate the following qualities, behaviors, skills, and values:

• Extensive professional experience in a property of similar quality and size
• Positive attitude and strong communication skills
• Commitment to delivering exceptional customer service
• Excellent grooming standards
• Strong leadership skills, with the ability to manage and motivate a team to exceed expectations
• Strong analytical skills to understand key business indicators and competitive trends and develop strategies accordingly
• Excellent sales capabilities and the ability and willingness to coach team members in sales techniques
• Outstanding organizational and planning skills
• Proven experience in a similar position with a successful track record

• Excellent rhetorical and language skills in both German and English

Additional Advantages:

• Knowledge of the local market
• Passion for sales and achieving targets

What you can expect from us:

• Flexible working hours

• Performance-based and hotel-standard compensation

• Flat hierarchies and direct communication
• Regular feedback
• Access to Hilton Worldwide University with thousands of free learning opportunities, as well as regular training and development programs
• Vacation entitlement according to the collective agreement
• Worldwide accommodation in Hilton Hotels at employee rates (so attractive we’d rather not mention them here!)
• Fantastic employee discounts in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, mobile services, and more
• Comprehensive welcome program and company onboarding
• Free meals in our in-house team restaurant