Working Student Operational Intelligence & Automation

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging. 

Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

Job Description

• Own Projects End-to-End: Take full responsibility for your initiatives - from scoping and data extraction to model-building, stakeholder alignment, and final rollout within the Ops team. You define the roadmap and drive it to completion.
• Lead Stakeholder Communication: Be the connective tissue between data and decision-making. You will structure and lead regular business reviews with Operations Managers and senior leadership, translating complex analyses into clear narratives and concrete recommendations.
• Drive Partner Performance Reviews: Own the cadence of performance reviews with internal and external partners. You don't just present numbers - you frame the conversation, address service-level gaps, and hold the room accountable for follow-through.
• Scale with AI & Automation: Develop services and leverage AI-driven workflows to eliminate manual reporting and scale operational processes - with a clear eye on where automation creates the most leverage.
• Deep-Dive Analysis: Use BigQuery (SQL) to navigate complex operational datasets and uncover the "why" behind inefficiencies. Your analysis is the foundation every project is built on.
• Empower with Data: Build and maintain high-impact dashboards and ad-hoc reports that give Operations Managers the intelligence they need to run hubs effectively.

Qualifications

• Project Management Mindset: You are comfortable owning a project from first principles to final delivery. You set timelines, manage expectations, and communicate proactively - without needing to be asked.
• Strong Communicator: You can walk a Hub Manager and a C-level executive through the same analysis and make both feel informed and confident. Written, verbal, and visual - your communication is always purposeful.
• Analytical Rigor: Currently pursuing a degree in a quantitative field (Mathematics, Statistics, Business Analytics) with a strong foundation in BigQuery (SQL) and Python (Pandas, NumPy) for analysis, visualization, and automation.
• Statistical Curiosity: A genuine interest in statistical testing and the ability to interpret results in a way that drives real business decisions - not just academic conclusions.
• Business Acumen: You connect a line of code to a real-world outcome. Good analysis, in your mind, is analysis that leads to faster decisions and better operations.
• Ownership: You proactively identify gaps and opportunities. You don't wait for a task list - you build one

Additional Information

• Unlimited access to an e-learning and training platform, MyAcademy, including online German courses
• Online discounts with Corporate Benefits and Future Bens
• A cool discount on your personal Flink orders; be the first to test new products!
• A modern and dog-friendly office in the heart of Berlin - lots of delicious food options within walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.