Sales Development Representative (SDR)

We are the leading independent e-commerce logistics platform in Europe that provides scalable fulfillment services for e-commerce businesses and fast-growing D2C brands. From warehousing, picking and packing, delivery, and returns management, we take care of the whole order fulfillment process for online shops. By using our solution, retailers get access to a broad network of warehouses across Europe, which are all interconnected via our software. This enables e-commerce retailers to manage their whole logistics with our powerful all-in-one tool, in the fastest and most efficient way possible. As a result, merchants can improve their delivery speed, reduce logistics costs and optimize product availability.

As a scale-up company with several offices across Europe, we are always looking for talented team players who are eager to help us shape the future of e-commerce logistics; and this is where you come into play.

We are looking for a Sales Development Representative (f/m/x) to join us full-time (40 hours per week) and support our Commercial team in Berlin, Germany.

As a Sales Development Representative, you will be the first touchpoint for potential customers, generating excitement about our services and qualifying leads for the broader sales team.

Tasks

You will support the Commerical team by:

• Lead Management: Serve as the primary point of contact for new prospects, identifying and qualifying B2B leads.
• Sales Execution: Manage incoming inquiries
• Outreach & Campaigns: Independently drive customer acquisition through email and telephone; design and evaluate email campaigns.
• Presentations: Conduct professional phone and web-based product demonstrations.
• Strategy & CRM: Maintain accurate CRM data, collaborate with marketing to refine acquisition strategies, and support the development of internal sales structures.
• Reporting: Maintain direct communication and reporting with the VP of Commercial Operations.
• Implementing AI Practises: using AI creatively to drive higher conversion and customer engagement.

Requirements

• Experience: Minimum of 6 months in a comparable sales role (e.g., apprenticeship or relevant studies).
• Communication: Exceptional persuasion, communication, and sales skills.
• Work Style: Structured, independent, goal-oriented, and precise approach.
• Personal Attributes: Creative, reliable, self-motivated team player with strong service orientation and high digital/online affinity.
• Language: Fluent in English (Native or C1 level), (any additional European languages are a plus).

Benefits

What is in it for you:

• byrd’s Career Path. Join a company where you can grow! At byrd, we believe in nurturing talent and providing opportunities for growth. We offer a clear career path that allows every byrdie to develop and advance within the company. Whether you're aiming to enhance your skills, take on new responsibilities, or explore different roles, we support your career journey with ample opportunities for progression and personal development.
• Workcations. We know that flexibility to visit family, friends & new places is important, and days of annual leave are precious. That’s why we offer colleagues the opportunity to work abroad (for a given period); allowing the good times to roll while your vacation time remains untouched.
• Tech pack and merch. We provide top-quality hardware that you need to help move the needle. To top things off, we also provide lots of merch to our byrdies to keep us all swagged out.
• Regular team events. We are always happy to meet for team lunches or a small break to unwind and have a (virtual) cup of your favorite brew. In addition, team-building and celebratory events are at the core of our social gatherings, bringing colleagues together to celebrate our achievements and growth.
• Meaningful tasks. With us, you will have the opportunity to work on meaningful projects that have a direct impact on our company and our customers. You will have an opportunity to work with a team of experienced and passionate professionals that care for you and your contributions to the team.

Join byrd’s dynamic team in Berlin as a Sales Development Representative. Dive into logistics innovation, expand your skills, and grow with us in the thriving e-commerce industry!