Senior IT Specialist (m/f/d)

Your mission

As a Senior IT Specialist , you will own our day-to-day IT operations, support and guide the IT team, act as an escalation point for complex issues, and help shape a scalable and secure IT setup as we grow.

• Ensure timely resolution of IT issues, service requests and user support needs by creating and improving our procedures, tooling and guidelines.
• Support and guide part of the IT support team, jumping in when needed and helping set clear, practical standards.
• Maintain system security, performance, backups, and data integrity.
• Be a go-to escalation point, working hands-on with the team to solve more complex technical challenges.
• Coordinate IT projects, vendors, policies, and technology solutions to support business operations.
• Help shape our IT setup as we grow, contributing to IT strategy, architecture decisions, and continuous process improvements.

Your profile

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Alternatively, you have successfully completed an IT apprenticeship.
• Proven work experience in IT support, systems administration, IT project management or a related role
• Strong knowledge of computer systems, networks, and common business applications combined with experience with cybersecurity practices and data protection.
• Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco)
• Excellent communication skills in English (C1+). German skills as a nice to have.
• Ideally, you have also mentored or assisted some junior IT professionals.

Why us?

• Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, including Atomico and Cherry Ventures.
• Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.
• Attractive compensation package, including a virtual share package (VSOP).
• High responsibility and ownership from day one.
• Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.
• Well-equipped offices in Munich and Berlin.

About us

Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.