Senior Platform Engineer - Site Reliability (d/f/m)

Why Scout24?
Scout24 is home of ImmoScout24, Germany’s #1 for real estate. With ImmoScout24 we have been revolutionizing the real estate market in Germany and Austria for more than 25 years. Our goal is to build a digital ecosystem that brings homeowners, seekers, and agents together. Finding the right home and property is one of the most important decisions in life. So is your career! #WorkingatScout24 means being part of a diverse and inclusive team of around 1100 colleagues and 58 nationalities. We embrace difference and celebrate individuality. By encouraging open mindedness and authenticity we enable a true learning culture and prepare the ground for personal development. Mistakes are a chance to grow and to innovate. Together we act proactively, strive for improvement, and take responsibility. We talk about success and challenge while treating each other with respect because we are #oneteam .

If this sounds interesting to you, we would love to see you joining us! Even if you may not tick all the boxes of the job requirements, we are happy to hear about the value you can add to the team. Grow with us!. Welcome home!

Aside from our people and company culture we are offering awesome benefits that make Scout24 a great place to work!  

• Compensation: A competitive salary package and a bonus on top.
• Flexibility: We offer a hybrid work model with three days of on-site work per week in the office, and you can organize the remaining days as you wish. We offer you 30 days of vacation per year.
• Work from abroad: We offer you the possibility to work from abroad for 10 days per year, subject to the business requirements of the company and team.
• Relocation: Our relocation agency supports you with your visa process and an attractive relocation package.
• Use our products: As an employee you can take advantage of our plus membership for tenants on ImmoScout24 to find a new place to live.
• Development: Dedicated learning time per month, online courses on our ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn”-Events and individual career paths to push your career to the next level.   
• Have kids? We'll support you with a professional family service, which helps you to find a childcare center or offers emergency childcare.  
• Furry feel good manager : Bring your dog to work (upon approval, as we prioritise the well-being of our employees and ensure that our dog policy is considerate of allergic individuals and prevents overcrowding on each office floor).
• Mobility: We subsidize public transport or Job Bikes.
• Commitment to sustainability and Diversity, Equity & Inclusion (DEI) : We have clear environmental and climate protection goals and are involved in social activities and charitable organizations throughout the year. We live the diversity. Our theme weeks on diversity, mental well-being, and other social issues give us time and space to develop ourselves on DEI and sustainability.
• Pension scheme : We offer a company pension scheme and support your own contribution with an attractive subsidy.
• Most innovative office: Our office is barrier-free and in the heart of Berlin right at the central station. It was awarded for the most innovative office concept. We have an own gym with regular courses, napping room, rooftop terrace, organic coffee, cafeteria, 100% green electricity and a massage therapist that comes in once a week.
• Health: Life Situation Coaching, regular health check ups
• We are a tech company: We work with the latest technical tools and hardware. 

At Scout24, we believe reliability must be taken into consideration early and often by product managers and engineers alike. We're looking for a passionate Senior Engineer, Site Reliability to spearhead our reliability program across the organization and drive a culture where reliability is embedded in our engineering DNA. We recognize that achieving true reliability requires a holistic approach that goes beyond isolated mitigations. It involves coordinating efforts across engineering, product, customer care, and other departments to create a comprehensive reliability strategy that addresses both technical and operational aspects of our services.

As a member of Application Platform, you'll grow and become a technical leader with company-wide influence, responsible for shaping Scout24's engineering culture and driving initiatives at the organizational level while bringing the reliability perspective to strategic decisions. You'll collaborate closely with our Platform teams to build the tools that enable reliability excellence and play a pivotal role in supporting the company to achieve its reliability goals across all core use-cases of our real-estate ecosystem. We are experiencing rapid growth and "building our plane while flying it" - so bring your agile mindset to the table!

How your role will look like:

Reliability & Observability Strategy

• Research, engineer and experiment with new ways to improve our observability platform and tooling
• Design and implement a comprehensive reliability strategy that aligns with business outcomes
• Lead the definition of reliability targets (SLOs) that enable teams to make data-driven decisions
• Guide the technical roadmap for reliability and observability across Scout24
• Advocate for reliability and resiliency as essential components of our product development cycle
• Report key reliability KPIs and metrics to leadership, providing actionable insights on system health and reliability trends

Incident Management Leadership

• Own and continuously improve our incident handling processes and automation
• Foster a blameless culture of learning from incidents across the company
• Lead the definition and implementation of our disaster recovery framework in the cloud

Platform & Tooling Collaboration

• Partner with Platform teams to build observability and reliability tooling
• Foster relationships with product teams to identify pain points and provide impactful solutions
• Help design and implement monitoring solutions that give teams visibility into their systems
• Experience working with vendors to develop business and technical relationship
• Lead larger projects with uncertainty and risk, guiding other engineers assigned to your projects

Cultural Transformation & Strategic Leadership

• Help teams understand the reliability of their services and how they can improve it
• Provide technical leadership on reliability to engineers, managers, and product managers
• Raise awareness about how unreliable products can lead to financial or reputational loss
• Support our "you build it you run it" model by mentoring teams on operating resilient systems
• Drive engineering initiatives at the organizational level, representing the reliability perspective in strategic decisions
• Foster cross-departmental collaboration between engineering, product, customer care, and other teams to create a holistic approach to reliability
• Partner with your PM and engineering manager, keeping them informed with technical details across multiple projects
• Set new standards of excellence and drive the platform forward with ideas that maintain quality, reliability, security, and performance

What you need to succeed:

• Significant experience in software engineering with scalable distributed systems (around 8 years preferred, but we value skills over strict timelines)
• Strong SRE background with deep understanding of SLIs, SLOs, error budgets, and observability
• Platform engineering/DevOps expertise and passion for monitoring distributed systems
• Experience with incident management, post-incident analysis, and organizational change
• Experience leveraging AI tools to drive problem-solving and productivity, maintaining effective human oversight and judgement.
• Data-driven mindset that uses metrics to evaluate engineering decisions
• Technical leadership experience including mentoring, pair programming, and solution design
• Ability to balance strategic vision with tactical implementation
• Excellent communication skills to translate technical concepts across various stakeholders
• Growth mindset with strong cross-functional collaboration abilities
• Excellent written and spoken English

We aim to further enhance the diversity of our company and support the professional development of people with disabilities. We have a disability representative who will assist you throughout the application process. If you require this support, please let us know in advance.