Senior Account Executive | Mid-Market

About the Role

We are a fast-growing, Berlin-based Series A SaaS company building an AI-powered omnichannel customer communication platform. Trusted by businesses across insurance, automotive, healthcare, retail, e-commerce, and more, our platform unifies messaging across channels like WhatsApp, Instagram, and SMS — all within a single, GDPR-compliant inbox.

We're looking for a Senior Account Executive for Mid-Market to join our Sales team on-site in Berlin. This is a pivotal, high-ownership role: you'll be the person who builds and scales our Mid-Market segment from the ground up, shaping how we engage, win, and grow this customer tier. If you're a consultative, data-driven B2B SaaS seller who thrives on building — not just executing — this is your role.

No visa sponsorship is available for this position.

What You'll Do

• Define and build the Mid-Market segment independently — identify target customers, shape deal structures, and set prioritization criteria.

• Own the full end-to-end sales cycle: from first qualification and discovery through presentation, negotiation, close, and handover to Customer Success.

• Manage and maintain a healthy, well-documented pipeline in HubSpot CRM , ensuring data quality and forecasting accuracy.

• Develop deep product, market, and competitive knowledge to strategically position the platform against existing alternatives.

• Analyze pipeline and sales performance against central KPIs; translate insights into concrete actions to improve processes, messaging, and conversion rates.

• Collaborate closely with Marketing, RevOps, and Customer Success to build a scalable, repeatable Mid-Market sales motion.

• Contribute to team growth and process-building as a senior member of a motivated, cross-functional sales team.

What We're Looking For

Must-haves:

• 2+ years (ideally 3–5 years) of B2B sales experience in a SaaS or tech environment, with proven mid-market deal ownership.

• Hands-on experience with HubSpot CRM for pipeline management and data quality maintenance.

• Native-level German language proficiency (non-negotiable).

• Minimum Bachelor's degree.

• Demonstrated experience building new segments, markets, or sales approaches — or strong, evidenced motivation to do so independently.

• Consultative, structured, solution-oriented sales mentality; no push-sales approach.

• Ability to analyze sales data and KPIs and translate findings into process improvements and higher conversion rates.

• Experience collaborating cross-functionally with Marketing, RevOps, and Customer Success to enable scalable sales.

Nice-to-haves:

• English language proficiency (in addition to German).

• Experience working in a fast-growing startup environment.

• Background in customer communication, messaging, or CRM-adjacent SaaS (e.g. experience at companies like Intercom, Front, Trengo, respond.io, WATI, SleekFlow, or similar).

Traits we value: Self-driven ownership, proactive goal-setting, a builder's mindset, strong data hygiene habits, and genuine enthusiasm for contributing to team and company growth.

Location

• On-site, full-time in Berlin, Germany .

• Remote work is not available for this role.

• Visa sponsorship is not available.

Compensation & Benefits

Compensation details will be discussed during the interview process. You'll be joining a well-funded, growth-stage SaaS company at an exciting inflection point, with meaningful opportunity to shape a new revenue segment and grow your career alongside the business.