Forward Deployed Engineer (f/m/d)

Your Mission

As Forward Deployed Engineer at hallo theo, you bridge product, engineering, and operational excellence. You embed with our property management teams across Germany, turning their real-world challenges into production-ready solutions – then feed those learnings back into the core product so we can scale what works.

Your Responsibilities

• Own end-to-end solutions for our property management teams across Germany – from discovery and solution design through implementation, rollout, monitoring and iteration.
• Design and build integrations and extensions on top of our platform (APIs, data pipelines, configuration, custom logic) that are reliable, secure and maintainable.
• Serve as the technical partner for our regional teams, collaborating with Product and Operations to clarify requirements, manage risks and keep projects on track.
• Translate frontline operational challenges into product insights – shaping our roadmap with clear problem statements, edge cases and data-backed learnings from the field.
• Continuously improve our playbooks and tooling, so future rollouts are faster, safer and more repeatable.

Preferred Background

• 5–7 years of experience as a Product Engineer / Software Engineer working on production systems (ideally in SaaS or platform products).
• Strong experience with modern web backends and APIs (e.g. REST/GraphQL, event-driven systems, cloud-native architectures).
• Proven track record of customer-facing work: implementations, integrations, solution engineering or similar.
• Ability to scope and slice work, manage technical trade-offs and communicate clearly with both technical and non-technical stakeholders.
• Comfortable working in discovery mode: ambiguity, incomplete specs, iterating quickly with customers.
• Native-level or very strong German (min. C1) and very good English, as you’ll work directly with German-speaking customers.

Nice to haves

• Experience in B2B software with integrations into CRM, ERP, HR, payments or other core systems.
• Experience in startups / scale-ups where processes and tooling are still evolving.
• Prior experience as Solutions Engineer / Implementation Engineer / “Forward Deployed” / Field Engineer.
• Familiarity with analytics & instrumentation to measure adoption and impact of what you ship.

Why Join Us

At hallo theo you work on a product with real impact, close to our customers and close to the code. You’ll see first-hand how your work changes how customers operate, while still building solutions that are robust and reusable across our platform. You’ll collaborate tightly with Product, Design, Sales and Customer Success, help shape our deployment playbook from the ground up, and grow into a key voice on how we connect our product to the real world.