Senior System Administrator & Onsite Lead (m/f/d)
Coffee and free food in the office are amazing and yes, we do have those. But let's be honest, that is not what really matters . At softgarden we strive to live an open company culture, where ...
- work moves around your personal life and not the other way around
- fair communication and feedback are not just any buzzwords
- you are trusted with flexible working hours, home office and remote work options
But of course, we also have the other benefits, too ...
- Public transportation ticket or a job bike
- Company pension plan
- Access to corporate benefits
- 30 days of vacation with a 5-day week
- Discounted Wellpass membership
- A present for your birthday and company anniversary
- Modern hardware (Mac or Windows - your choice)
- Team events, such as our christmas parties, free lunches, and after-work drinks
- A great, central office in Berlin near the zoo
Does that sound like you? Then we look forward to hearing from you via the online application form.
We’re looking for a hands-on Senior System Administrator who will act as the onsite technical lead for our Berlin office. You’ll be the day-to-day face of IT on the ground, ensuring smooth operations, driving improvements, and acting as a key link between IT and the business. As our Head of Office IT works remotely, this role comes with a high level of ownership and visibility.
Your responsibilities include:
- Serve as the primary onsite point of contact for IT and represent IT interests toward internal stakeholders.
- Provide 2nd-level support and manage escalations end-to-end.
- Administer and continuously improve our Microsoft 365 environment (Intune, Entra ID, Exchange Online, SharePoint, OneDrive).
- Manage server infrastructure and virtualisation environments as well as selected third‑party tools.
- Lead IT projects independently, from scoping to rollout (e.g. security, automation, tooling).
- Coordinate external service providers and maintain clear system documentation.
- Identify and implement automation and AI-supported solutions to improve efficiency.
- Gradually take on onsite leadership tasks such as mentoring, coordination, and onboarding support.
- Completed IT training or a comparable qualification, with a solid technical foundation.
- 5+ years of experience in IT system administration or in a senior IT role.
- Strong hands-on experience with Microsoft 365 and cloud‑first environments.
- Practical experience with server infrastructure and virtualisation (Windows Server, Linux, VMware and/or Hyper-V), combined with solid networking fundamentals (LAN/WAN, VPN, DNS, DHCP) and the ability to troubleshoot independently.
- Solid understanding of IT security fundamentals, including endpoint protection, identity & access management (IAM), and patch management, with ownership of on-site security topics such as access reviews, endpoint compliance, and coordination with external audits.
- A proactive, structured way of working and comfort with a high level of autonomy.
- Resilience and clarity even in dynamic environments, combined with confident communication and people skills with both technical and non‑technical stakeholders.
- Fluency in English and the ability to communicate in German.
- Willingness to be present in our Berlin office at least two days per week.
Nice to have:
- Hands-on experience with AI-powered productivity and automation tools (e.g. Microsoft Copilot Studio, Claude Code or similar).
- Prior exposure to a team lead, tech lead, or informal leadership role (e.g. coordinating small teams or mentoring colleagues)
- Relevant Microsoft certifications such as MS-102, AZ-104, or SC-300.
- Background in a scale-up or mid-sized international company where initiative and adaptability matter as much as process.
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