Multicultural Hub Advisor - Berlin

Salary: €36,000 - €38,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Lead International Multicultural Hub Advisor

Department: Student Experience

Click here to read the full job description and view our excellent benefits here

This role will be based full time from our Berlin campus.

About Arden University :

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department :

The Student Experience team is dedicated to supporting and empowering students throughout their journey at Arden. They provide wellbeing support, academic guidance, career development, and engagement initiatives, ensuring every student feels connected and equipped for success. Our focus on innovation and continuous improvement helps create an inclusive and enriching learning environment.

About the Opportunity:

The Multicultural Hub Advisor plays a key role in cultivating a vibrant, inclusive, and supportive environment for Arden University’s ethnically diverse student community—including both international students and domestic students from ethnic minority backgrounds.

This role involves offering tailored guidance, connecting students to relevant university services, and fostering intercultural understanding and engagement throughout the campus

About You:

We are looking for a highly organised and proactive Multicultural Hub Advisor who will demonstrate strong awareness of student experience trends and of the needs of both ethnic citizens and international students and offer expert, proactive support from pre-arrival through to graduation.

Essential requirements:

• 2 years’ experience working in a student facing capacity, supporting international students, student advice, student life, or student wellbeing

• Demonstrated ability to build rapport and foster an inclusive approach when engaging with a diverse student population

• Strong interpersonal skills with a proven ability to build effective professional relationships with students, support staff, and academic colleagues

• Background in providing services related to international student support, student wellbeing, complaint resolution, or other relevant student services

• Knowledge of international student and UK regulations and policies

Desirable requirements:

• Higher Education or other relevant educational experience

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!

• Fully Paid Deutschlandticket (covering public transport/regional trains in Germany )

• Urban Sports Club Membership

• Study any Arden course for free, with a discount for all family and friend

• ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

• Plus, other excellent benefits

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Tuesday 31 March

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.