Sr. Systems Engineer, Managed Operations (Berlin)

AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:

Your responsibilities will encompass contributing to the smooth operation of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirement
* This role requires you to be a national of an EU member state
* Fluency in written and spoken English is required.
* Amazon will provide relocation support for successful applicants relocating within the European Union.

About the team
About AWS

Diverse Experiences
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BASIC QUALIFICATIONS

- This role requires you to be a national of an EU member state
- Systems engineering experience, working with hardware, software, networking, operating systems
- Expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.
- Experience in leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

PREFERRED QUALIFICATIONS

- Experience leading complex, cross-functional initiatives that align multiple teams and stakeholders across organizational boundaries
- Ability to influence without direct authority
- Experience mentoring and developing teams and engineers
- Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
- Proficient with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
- Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.

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