(Senior) Solution Architect AI (m/w/d)

WHO ARE WE LOOKING FOR:

We are looking for a Solution Architect to support our artificial intelligence solutions through hands-on prototyping and sales enablement. You will work closely with customers to understand their challenges, design tailored solutions, and continuously improve our offering. By demonstrating and adapting our state-of-the-art computer-vision AI pipeline, you’ll help customers unlock real business value. The prototypes and proof-of-concepts you create will be critical to their success. If you combine strong technical skills with a passion for problem-solving and exceptional customer experiences, we’d love to meet you.

YOUR ROLE AND RESPONSIBILITIES:

• You demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements.
• You develop prototypes and proof-of-concepts based on customer specific requirements.
• You are responsible for problem solving in a proactive and professional manner.
• You will manage and respond to customer inquiries via our ticketing system and email.
• You create FAQs, assist in building our online community, and write documentation.

IN ORDER FOR YOU TO BE SUCCESSFUL, YOU BRING:

• You have at least 3 years of experience as a consultant or software developer.
• Have more than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contact.
• You have knowledge of Python programming on Linux environments.
• You have strong communication skills.

ALSO DESIRABLE:

• Leadership experience in solution engineering/presales is a plus.
• Experience with SaaS, computer vision, AI, or video management systems is a plus.
• An understanding of the Docker ecosystem is a plus.
• A good understanding of hardware is a plus.
• You are fluent in English, German language skills are a plus.
• We expect a very low frequency of travel of less than once per month.

WHAT WE OFFER:

• Friendly cooperation at eye level - We live and breathe flat hierarchies with a positive feedback culture.
• Innovation where it matters - A challenging position in a company that is changing the world of video data: With you we will make history.
• Creative and entrepreneurial playground - Get a chance to be your own master, define your own tasks, actively contribute and implement your ideas. Grow yourself and grow the success of the company with direct influence from day one.
• Team spirit celebrates diversity - Numerous events to get to know the teams and meet our great visionaries.
• Flexible working hours - Trust-based and goal-oriented working culture.
• Benefits to smooth your ride in life - Public transport ticket with a 50% subsidy and a huge discount on Urban Sports Club memberships.
• Boost your learning – we’ll fund it - We offer a generous learning budget so you can improve your skills.
• Loft-office in central Berlin - With free drinks and a large balcony with barbecue.

WHY YOU SHOULD WORK HERE:

We are a diverse, ambitious team with a great passion for data privacy, generative AI and startups. Our office is in the heart of Berlin, one of the coolest, most vibrant cities worldwide. We enjoy teamwork and celebrating successes together. If you are looking for a new challenge with real impact from day one, check out our job openings and apply today!