Process Improvements & Operations Manager (m/f/d)

Über Uns

Contorion is Germany's largest online specialist retailer for professional tradesmen and industrial supplies. To realize our vision of revolutionizing the offer for small and medium-sized companies, we are looking for dynamic and motivated people who want to become part of our team!

As Process Improvements & Operations Manager (m/f/d), you will take ownership of operational processes and play a central role in ensuring scalable, transparent, and efficient operations at Contorion. You will work closely with cross-functional teams, drive continuous process improvements, and ensure high data quality across our supplier and product landscape.

Deine Aufgaben

• You own and execute supplier-related operational processes across the P2P flow, ensuring accuracy and standardization.
• You manage supplier and product data, including onboarding, price list uploads, and ongoing data quality assurance.
• You handle operational topics such as order confirmations, replacements and non-deliverables
• You standardize, document, and continuously improve workflows and SOPs to increase efficiency and scalability.
• You collaborate closely with Finance, and Logistics and provide insights through analysis and reporting.

Dein Profil

• You have 2+ years of experience in Operations, Supply Chain, Procurement, or a similar role, ideally in e-commerce or a startup environment.
• You work confidently with data and tools such as Excel and ERP systems (e.g. SAP or Oracle).
• You are structured, detail-oriented, and take ownership of processes end-to-end.
• You communicate clearly, enjoy cross-functional collaboration, and are comfortable managing multiple stakeholders.
• You speak and write English fluently; German is a strong plus.

Was Dich erwartet

• Flexibility : We support you in your schedule. With our hybrid work approach and the option to work part-time, you remain flexible and can work from your home as well.
• Work-life balance: With 30 days of vacation, the possibility to work remotely from abroad, and sabbaticals, we take care of your relaxation.
• Mobility: Whether by public transport or by bike, we subsidize your job ticket or job bike.
• Health & Wellbeing: Stay healthy with us! With OpenUp and Urban Sports you can actively boost your body and mind. Our company events keep the team spirit up. Fruit, drinks and granola "sweeten" your day in the office.
• Development: With regular feedback and training opportunities, we offer the tools for your personal development plan.
• Culture: We live transparency, respect, courage, and passion. Our principles are anchored in the teams and create a unique, cooperative working environment.

Sounds interesting? Apply now

Über uns

Contorion ist Deutschlands großer Online-Fachhandel für professionellen Handwerker- und Industriebedarf. Für die Umsetzung unserer Vision, das Angebot für kleine & mittelständische Unternehmen zu revolutionieren, suchen wir dynamische und motivierte Menschen, die Teil unseres Teams werden wollen!