Strategic Account Manager Chains

About WebBeds
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the WebBeds business at
WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

How will you make an impact?

The Strategic Account Manager plays a key role in the relationship management with key chain partners on a regional and global level. Together with our key chain partners you define the targeted actions and strategy to drive incremental business opportunities and increase WebBeds’ market share.

• Manage existing key chain strategic partnerships and build portfolio of new chain strategic partners in Europe to drive chain performance.

• Define targeted actions and design strategy road map to achieve agreed KPI’s, drive incremental business opportunities and increase WebBeds’ market share.

• Ensure chain contracts are (re)negotiated within specified deadline to ensure WebBeds has the best commercial conditions to drive relevant business for the chain.

• Organize quarterly business reviews and bi-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships.

• Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization and Contract Managers in destination.

• Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions.

• Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers.

• Monitor on a regular basis the performance of the chain supplier including production, pricing and availability to ensure competitiveness in market.

• Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions approach adaptable for all the platforms.

• Support various teams including regional contracting, customer support and supplier connectivity as escalation point regarding availability and service issues.

• Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform.

• Attend tradeshows and network opportunities within region to engage with Chain Partners and prospect new opportunities.

• Consult and agree with the Regional Chains Director regarding new chain opportunities and additions to product.

• As part of the chains team, circulate and facilitate shared special deals, flash sales and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content.

• Co-operate with Health and Safety team to ensure reports are completed and up to date.

• Communicate both internally and externally in a professional manner in keeping with corporate

guidelines.

The skills we would love to see in your suitcase!

• Contracting experience gained with the hotel- and/or travel industry.

• Have worked in similar role

• Experienced in contracting Chains in Europe.

• Able to develop and maintain strong, trusting, and meaningful connections with hotel chains.

• Educated to degree level of equivalent or equivalent professional qualification.

• Fluent in English and German.

• Open to frequent travel.

• Strong negotiation skills, strategic view, commercial acumen, pro-active, dynamic, passionate, and a team player.

• Highly accurate with an excellent attention to detail.

• Well-developed written and verbal communication skills.

• Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications

• Proactive, with ability to offer solutions to issues encountered.

• Personable with lots of enthusiasm and a “can do” attitude

• Ability to work independently as well as part of the team

• Min 4 years contracting experience in hotel- and/or travel industry (OTAs, Bedbanks, Tour Operators)

• Understanding of current contracting landscape (dynamic and static models)

• Fluent in another European language

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe 🌎
• Dynamic environment with the chance to grow, influence & impact change ⚡
• Disruptive, fast-growing market leader within travel & endless possibilities 💼
• Culture built on collaboration🤝 empowerment and innovation 💡

Find out more about the WebBeds business at - #LI-Hybrid