Business Development & Operations Lead

Berlin International College (BIC) supports international students on their journey into the German higher education system and we’re looking for you to join our dedicated team at our preparatory college in idyllic Treptower Park, right on the banks of the River Spree.

As Business Development & Operations Lead , you will work closely with the management team and act as a central interface between strategy, operations, and execution. You will support the continuous development of our business model, optimize operational processes, and provide data-driven insights to support strategic decision-making.

At BIC, you’ll find a vibrant, multicultural environment where analytical thinking and hands-on execution are key to making a real impact.

Tasks

Strategy & Business Development

• Conduct market, customer, and competitor analyses
• Analyze target groups, leads, and campaign performance
• Support brand development, online presence, and content strategy initiatives

Operations Management

• Plan, manage, and continuously optimize operational processes
• Improve workflows, structures, and quality assurance measures
• Oversee inventory, equipment, and operational resources

Reporting & Controlling

• Prepare regular reports on business, project, and operational performance
• Create decision-ready analyses and recommendations for the management team
• Analyze operational and financial data to improve efficiency and profitability

Team & Interface Coordination

• Assist with the implementation of new processes, structures, and tools
• Provide training, guidance, and operational support where needed
• Support the coordination of external service providers

Requirements

• University degree or comparable qualification, ideally in business administration, economics, or a related field
• Several years of experience in business development, operations, or a similar role in higher education
• Strong analytical skills and experience with business cases, reporting, and KPIs
• Solid technical affinity, including hands-on experience or the willingness to work with tools (such as Google Ads and Google Analytics, CRMs)
• Structured, hands-on working style with a high level of ownership
• Well-developed communication skills and the ability to work effectively across teams and interfaces
• Fluent in German & very good command of English

Benefits

• A key strategic role with close collaboration with the management team
• A broad and impactful position combining strategy and operational execution
• Room to experiment, test new approaches, and learn through trial and error
• A dynamic, international working environment in the education sector
• Flat hierarchies and short decision-making paths
• An open culture that values your ideas and encourages initiative and ownership
• Flexible working hours (minimum 80% FTE), as school sessions run from 8:00 a.m. to 6:30 p.m.
• Team-based coverage, meaning everyone occasionally rotates being the first on-site in the morning or the last to leave, ensuring smooth daily school operations
• 2 Home Office days per week

If this position sounds like a good fit for you, we look forward to receiving your application, including your resume, a brief personal statement and most recent job references.