IT Manager

About Mindspace

At Mindspace, work doesn't feel like work. Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can thrive. With over 15,000 members in 45 locations, we blend hospitality, style, and innovation so every space feels alive.

Why you'll love it here

Because at Mindspace, people show up, take ownership, support each other, and keep things moving - even when things change.

Reporting directly to the IT Global Director, this full-time position is based in Berlin with regular travel to our Munich locations . As IT Manager, you'll be an integral part of the site team - the go-to person for all IT-related challenges and projects, ensuring seamless operations across both cities and working closely with local teams and leadership.

Are you the ideal Mindspacer?

You have solid hands-on IT experience and know your way around networks, hardware, AV and security systems. You communicate clearly - with technical peers and non-technical users alike - and you follow through on what you take on. You work well independently, manage your time effectively, and stay level-headed when things need fixing fast. Familiarity with the startup ecosystem is a plus; comfort in a fast-moving, multi-site environment is a must.

What you'll do

• Manage and maintain IT infrastructure across Berlin and Munich sites (networks, VLANs, switches, MX devices and printers)
• Provide technical support and clear guidance to members and employees, translating the technical into the understandable
• Maintain conference room AV systems, CCTV, security systems and access controls
• Plan, organise and deliver IT projects on time and within budget
• Manage vendor and service provider relationships, including contract negotiation
• Develop documentation and training materials as needed
• Troubleshoot and resolve IT issues efficiently - and build solutions so they don't recur
• Stay aligned with global IT policies and keep stakeholders informed clearly and proactively
• Collaborate with other departments to understand and address their IT needs

REQUIREMENTS

What we need from you

• 3-4 years of helpdesk or deskside support experience
• Strong hardware troubleshooting skills
• Excellent English and German communication skills, including with non-technical users
• Experience with Microsoft Windows 10, macOS, Google Workspace and Office 365 administration
• Experience maintaining network computing environments and coordinating tasks across teams
• Familiarity with MDM/EDR solutions and cybersecurity systems
• Cisco Meraki experience is a strong plus
• Experience working in a global organization is a plus
• Ability to thrive in a fast-paced startup or scale-up environment
• Bachelor’s degree in a relevant field preferred, but not required

At Mindspace, we understand that work is more than just a job. That's why we provide our employees with exceptional benefits, such as:

• Generous annual leave allowance
• Meal benefits via a lunch card
• Gift vouchers on birthdays and Christmas
• Subsidized public transport subscriptions
• Engaging team and end-of-year events

If you love solving technical problems in a fast-moving, people-driven environment and want to see your work make a real difference every day — Mindspace is your kind of place.

Mindspace is an equal-opportunity employer.