Store Manager - Berlin Rosenthalerstrasse - Germany

Store Manager - Berlin Rosenthalerstrasse

Berlin, Germany

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

As our brand leader in store, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store’s walls - although we want to deliver a wow, showroom experience to our customers every single day - it’s also about the community around you.

We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you’ll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service.

The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately.

Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

You’ll also need to be able to build great relationships without relying on hierarchy since you’ll also have the opportunity to influence and partner with any local concessions and your surrounding community.

WHAT WILL I BE DOING?

• You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience
• You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual’s needs
• Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
• You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision
• With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show!
• One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward
• With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
• Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms
• Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner

WHAT SKILLS DO I NEED?

• First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
• You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
• Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
• Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
• Natural affinity in learning new systems and processes in a digital environment
• Honest, trustworthy and dependable - you live by our brand values
• A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
• Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated

ABOUT THE LOCATION

Our standalone store in Berlin, Rosenthalerstrasse has been open since 2009 and usually trades from 11:00am - 20:00pm. Our team here is small but mighty and we certainly are a diverse bunch. Our clients love to hear about the local Berlin attractions, so be ready to share your recommendations. Our store is a fast paced, fun environment. Spanning across 3 floors it has a beautiful brick warehouse vibe. It reminds you of historic Berlin architecture and has a feel like no other AllSaints store. We are in the heart of the shopping district in the city centre. There is a special charm about the area and you feel it as soon as you are walking the streets. Store Location . Approximately a 30 minute journey from Berlin Central station.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

• Eine großzügige “wardrobe allowance”, damit Sie unsere schöne Kleidung jeden Tag zur Arbeit tragen können
• Potenzial, mit unserem Team Provisionsprogramm mehr zu verdienen
• Wir sind ein „disability confident certified“ Arbeitgeber
• Mitarbeiterrabatt, den Sie mit Familie und Freunden teilen können
• 25 Tage Ferien, Erhöhung nach 2 Jahren kontinuierlichen Service auf 28 Tage
• Geburtstag und Freiwilligentage frei
• Zugang zu einer ermäßigten Mitgliedschaft im Fitnessstudio
• Erweiterte Leistungen bei Familienurlaub (Fruchtbarkeit, Wechseljahre)
• Health Days bzw. Gesundheitstage, die Sie entweder für Ihr körperliches oder geistiges Wohlbefinden nutzen können
• Engagierte Unterstützung bei der psychischen Gesundheit durch unsere Ersthelfer

#WeAreAllSaints

Unser Ziel ist es, wirklich vielfältige Teams aufzubauen und ein Umfeld zu schaffen, in dem jeder sich respektiert und wertgeschätzt fühlt und in der Lage ist, sein Bestes zu geben und gleichzeitig zum Erfolg unserer Marke beizutragen.

Wir kennen die Bedeutung und Stärke der Diversität und bieten jedem, in unseren Beschäftigungs- und Rekrutierungsprozessen, gleiche Chancen. Wir schützen vor jeder Form von Diskriminierung, unabhängig von Geschlecht, Familienstand, ethnischer Herkunft, Nationalität, Beeinschrenkungen, sexueller Orientierung, Religion, Geschlechtsidentität, Transgender-Status oder Alter.

Auch wenn Sie das Gefühl haben, dass Sie nicht alle Kriterien der Jobbeschreibung erfüllen, würden wir uns dennoch sehr freuen, von Ihnen zu hören. Wir möchten, dass Sie wissen, dass es für uns unglaublich wichtig ist, Menschen zu finden, die eine Leidenschaft für unsere Marke haben und offen für Neues sind.

Wenn Sie während Ihrer Bewerbung Unterstützung oder Anpassungen benötigen, nehmen Sie bitte Kontakt mit uns auf, wir helfen Ihnen gerne weiter.

#LI-Onsite