Membership Concierge (SDR) - Berlin

Join Tomorrow Biostasis as a Membership Concierge (SDR) in Berlin!

We're a pioneering biotech company specializing in human cryopreservation, seeking someone to deliver exceptional member experiences alongside our passionate team.

This is a consultative sales role focused on guiding prospects through their decision-making process. You won't convince people that cryopreservation is right for them, instead, you'll help interested prospects overcome procrastination by providing tailored information and timely offers that encourage action.

Perfect for you if:

• You excel at connecting with people
• You make everyone feel welcome and valued
• You're motivated by performance bonuses
• You want to contribute to groundbreaking biotechnology

Join us in a dynamic environment where innovation meets compassion, and help change the world one member at a time.

Tasks

Top 3 Key Responsibilities:

• 1) Lead Management: Respond to all leads within minutes and aggressively pursue engagement through multiple channels by proactively messaging via WhatsApp, proposing calls, following up persistently. Speed is critical: first to respond often wins the conversion. Qualify leads as they enter the pipeline and go the extra mile by researching prospects online to personalize your approach.
• 2) Sales Approach Testing: Experiment with different sales tactics and messaging (this is NOT a marketing role). Set up automated sequences in the CRM, test various outreach methods across channels, and constantly iterate based on results. The goal is to discover what converts best in each market through rapid testing.
• 3) Sales Playbook Development: Document what works and what doesn't to build a comprehensive sales guide for future team members. Track successful scripts, objection handling techniques, and conversion strategies. This isn't just reporting; you're creating the foundation for scaling our sales operation as you grow into leading this area.

Requirements

Personality & Approach:

• Bold and proactive with aggressive pursuit of conversions
• Naturally eloquent, energetic, and positive
• Entrepreneurial mindset with strong self-management abilities
• Creative, results-driven, and exceptionally open to new approaches
• Hands-on mentality ready to tackle diverse projects daily

Experience & Skills:

• Proven experience in sales, relationship management, or partnerships
• Strong copywriting abilities for crafting compelling messages
• Excellent computer and tech skills (CRM systems, automation tools, etc.)
• Experience in early-stage, high-innovation companies (preferred but not required)

Communication:

• Excellent English language skills (written and verbal)
• Additional languages a plus: German, French, Spanish, or Italian
• Outstanding interpersonal communication abilities

Additional Requirements:

• Data-driven approach to tracking and improving performance
• Comfortable with ambiguity and rapid change
• Quick learner who can adapt strategies on the fly
• Must be willing to relocate to Berlin (remote work not available)

Benefits

Financial Rewards:

• Aggressive monthly performance bonuses tied directly to your conversion success (Up to 8,000€/month)

Career Growth:

• Clear path to management: this role is designed to develop into a Sales Manager position as we scale
• Full autonomy to propose, execute, and validate your own projects
• Grow in responsibility and position as you add value to the company
• Perfect for entrepreneurial minds who want to build something from the ground up

Learning & Development:

• Direct mentorship from experienced leadership team with expertise across multiple business areas
• Work directly with C-level executives who will guide your professional development

Work Environment:

• Join a young, energetic team in a dynamic startup atmosphere
• Regular team events and social activities
• Free snacks, coffee, and beer in the office
• Be part of a unique and groundbreaking industry

Location: Berlin office (relocation support available)

Before applying, please read the article below!

We are a moonshot project like anything you've ever seen. The article will help you understand our work and if you have the right fit to be a member of our forward-thinking, intrinsically motivated team.

Learn more at waitbutwhy .com/2016/03/cryonics.html