Relocate to Greece for a Remote Job | German Customer Care (Insurance)

Relocate to Greece for a Remote Job | German Customer Care (Insurance)

Location: Remote within Greece only (based in Piraeus, Greece )

Important: This role is remote , but you must live in Greece to do the job. If you're abroad, you will need to move to Greece (relocation support available).

Start Date: 22 June 2026

Working Schedule

• Monday to Sunday (5-day work week)
• Rotational shifts between 09:00 – 22:00

Compensation & Benefits

• €1,450 gross/month
• Up to 10% performance bonus (based on targets)

Relocation Package (for candidates moving to Greece)

If you are not currently in Greece, you can choose one of the following:

Option 1 (Full coverage):

• Flight + hotel + real estate agency fees fully covered

Option 2 (Allowance):

• €250 relocation allowance + real estate agency fees covered

About the Project

Join a market-leading German insurance group with 13+ million customers and 14 million insured vehicles . You'll work on a stable, regulated, high-impact insurance project—while enjoying the lifestyle and flexibility of living in Greece and working from home.

What You'll Do (Customer Care Agent – German Market)

You will be the first point of contact for German-speaking customers, handling inbound and outbound communication.

Customer Support & Case Management

• Handle customer inquiries via phone and email (German)
• Process insurance claims and resolve issues efficiently
• Escalate complex cases according to internal procedures

Motor Insurance Operations

• Process new vehicle insurance applications
• Manage contract changes, conversions, and terminations
• Handle correspondence and documentation

Administrative Tasks (High Accuracy Required)

• Accurate contract logging (business-critical)
• Process address changes, account updates, and SEPA mandates
• Ensure timely handling of incoming documents (email/post)

Additional Responsibilities

• Provide insurance advice and prepare tailored offers
• Cross-sell additional insurance products (liability, property, legal, etc.)
• Support onboarding (e.g., self-service portal registrations)
• Schedule pension consultation appointments

What We're Looking For

Language

• German C1+ (fluent)

Skills & Competencies

• Strong communication skills and customer-first mindset
• Ability to explain complex insurance topics clearly
• Strong problem-solving with focus on first-contact resolution
• High attention to detail (data entry & documentation)
• Comfortable multitasking across systems in a fast-paced environment

Technical Requirements

• Confident PC user (Windows, CRM systems, MS Office)
• Typing speed 25 WPM with 85% accuracy

Education

• Minimum high school diploma

Work Setup & Training

• Fully remote—only within Greece
• Training from home

Growth & Development

• Continuous training and upskilling
• Exposure to a leading European insurance environment
• Build long-term expertise in insurance operations & customer care

Apply Now

If you are a German speaker looking for a stable remote role in Greece (and you're ready to relocate if needed), apply now to take the next step in your career.